Suppliers

Supplier Process

FASTXchange's supplier interaction process is specifically designed to make our partnership faster, more convenient, less labor-intensive, and more profitable. A summary of the features and benefits involved in our process are as follows:

Convenient Line Card Entries
Multiple Response Channels
On-Staff Specialists to Facilitate the Final Sale
Manual Intervention to Help Save Sales
Direct Dealings with the Customer

Convenient Line Card Entries
FASTXchange stores supplier data in the form of "line cards," eliminating the need to maintain catalogs of millions of parts. Vendors may maintain their own cards, or rely on our specialists. FASTXchange then uses the cards, sourcing history, and intelligent search algorithms to select vendors for RFQs.

Multiple Response Channels
Vendors may provide quotes via whatever means works best for them, be it the web, email, or facsimile.

On-Staff Specialists To Facilitate The Final Sale
Once the purchase order is issued, our on-staff specialists confirm order receipt and provide follow-up until the customer's in-house purchasing staff takes ownership for final processing.

Manual Intervention to Help Save Sales
When manual intervention is required to facilitate an order, our on-staff specialists communicate with customers via email. All such communications along with all other records of events associated with the transaction are stored by the system, ensuring a complete audit trail for any activity.

Direct Dealings with Customer
Once the customer approves a bid, a PO is forwarded to the supplier. FASTXchange does not take title to goods, acting only as an agent on behalf of the customer. Goods are shipped directly to customers. Customers process all final aspects, such as the vendor invoice and payment processing.

The final result is a seamless, integrated system providing enormous benefits for both customers and suppliers alike.